Data Associate, Contacts

Description

MediaRadar offers comprehensive advertising analysis for over 3.1 million brands across multiple media platforms including TV, digital, mobile, email, events, social media, and print. Our 2200+ ad tech & media company clients enjoy the unmatched quality and award-winning customer service that helps them identify sales opportunities, create bulletproof pitches, and get the most from every sale.

Our Contacts product is a tool used by advertising sales representatives to locate and reach the right decision maker at a brand or agency. Our Contacts department fulfills client requests for the contact information of those decision makers as well as audits it for quality. The Data Associate is responsible for researching new contact information, maintaining our database of contact information, conducting root cause analysis, and assisting with related, larger scale projects.

Requirements

What You’ll Do:

  • Manage a queue of research requests and correspond with clients
  • Utilize different resources to accurately conduct research
  • Audit data collected and transcribe results into internal systems
  • Review advertising trade publications and analyze agency account changes
  • Assist in the execution of strategic work as needed for priority projects
  • Conduct a high volume of email correspondence on a daily basis
  • Manage email campaigns to generate new contact information
  • Support ad hoc Operations functions including data set up, collection, and maintenance
  • Identify and escalate continuous improvement projects to increase the efficiency and accuracy of the department

Who You Are:

  • You possess a BA/BS degree or commensurate experience
  • You have a minimum of 1 year of related experience (Research, SEO Concepts, Data Analysis)
  • You can communicate effectively both verbally and in written form
  • You have a working knowledge of Microsoft Suite and Google Suite
  • You are analytical and with a strong attention to detail
  • You are able to effectively balance priorities in a fast paced, change centric environment
  • You are comfortable utilizing your own discretion and working with a high degree of autonomy
  • You take initiative and proactively seek to resolve errors or gaps in methodology

Nice to Haves (but not required!):

  • Advanced proficiency with Excel (Vlookups, Parsing, Pivot Tables)
  • Experience in Marketing, Product, Advertising, or SaaS Data
  • Experience with email campaign management
Benefits

In addition to career progression, training and development, and an excellent work/life balance, future Radarians can expect a great benefits package that includes:

  • Medical, Dental & Vision Insurance
  • 401k with Company Match
  • Paid Vacation, Sick Time, and Holidays
  • Transit Discounts
  • Summer Fridays

At MediaRadar, employees are encouraged to work hard, have fun and develop strong relationships with their peers. While working remotely through the pandemic, we've grown closer and stronger by sharing our new home offices & home office coworkers (both human and animal!), as well as being open and discussing mental wellness and self-care during a challenging time. Employees love to connect with virtual happy hours, themed parties, talent shows and bingo nights. Our engaged Diversity, Equity, & Inclusion Team meets frequently to create and roll out initiatives, events, and strategies to keep MediaRadar a welcoming and inclusive place. We’ve won Stevie Awards for Client Service and have been named to Mogul’s Best Places for Millennial Women to Work for the past two years.

Check out what it's like to work with our awesome team here: http://muse.cm/1Mt0NCg

Every Radarian comes with a unique set of talents and experiences. Diversity, in all forms, makes us a smarter, more creative and more agile organization. We are proud to be an equal opportunity employer.

If you need assistance or an accommodation, you may contact us at HR@mediaradar.com