Order Processing Analyst

Job Title: Order Processing Analyst
Location: India
Company: MediaRadar, Inc.
Shift: Night Shift

About MediaRadar, Inc.:
MediaRadar is home to leading advertising intelligence and sales enablement platforms that provide comprehensive insights and analysis for over 4.8 million brands across digital and traditional media channels. Our innovative solutions empower brands, agencies, and media owners to make confident, strategic business decisions backed by accurate data analytics.

Over 40,000 users rely on MediaRadar's insight-driven solutions to effectively allocate ad budgets, increase market share, understand spend shifts, and stay ahead of competitors. Our commitment to innovation and customer success has made us the go-to source to navigate the complex advertising landscape.

Job Overview:
MediaRadar, Inc. is seeking a detail-oriented and dedicated professional to manage and own the end-to-end Salesforce opportunity and order processing system, providing essential support to our sales reps. The individual will also be responsible for owning accounts master data across Salesforce and other linked platforms.

Key Responsibilities:

1. Salesforce Opportunity & Order Processing

• Manage the entire lifecycle of opportunity and order processing in Salesforce.
• Provide support to sales reps with processing orders, ensuring accuracy and efficiency.
• Handle Salesforce objects including Opportunities, Accounts, Orders, Products, and Price Books.

• Review and understand contracts to ensure accurate order processing and account creation.
• Identify any nuances in contracts that may impact account setup or data ownership.

• Ensure accurate creation, maintenance, and updating of account data in Salesforce and other platforms.
• Prevent duplicate account creation by reviewing and validating new accounts.
• Ensure correct tagging to parent hierarchies, proper naming conventions, and address accuracy.
• Match and reconcile account data with other platforms such as product usage data, ChurnZero, and HubSpot.

• Perform detailed reviews and audits of data in Salesforce to maintain high data quality standards.
• Take proactive measures to correct data issues and inconsistencies as required.
• Collaborate with internal teams to ensure account data integrity across platforms.

• Communicate effectively with sales reps and other internal stakeholders in English.
• Provide timely updates and support on data-related queries and issues.

Requirements:

• Prior experience with Salesforce, especially with objects like Opportunity, Accounts, Orders, and Products.
• Strong understanding of order processing and master data management.
• Ability to read through contracts and identify key data elements for order processing.
• Strong attention to detail with a proactive attitude towards manual data reviews and corrections.
• Willingness to perform manual data audits and ensure data accuracy.
• Fluent English communication skills, both written and verbal.
• Availability to work the night shift to collaborate with the US-based team.

Desired Skills:

• Experience in a similar role within a fast-paced environment.
• Ability to multi-task and manage multiple responsibilities simultaneously.
• Strong problem-solving skills with a meticulous eye for detail.

Why Join MediaRadar?
MediaRadar, Inc. is a dynamic and growing company, offering the opportunity to work with cutting-edge technology in the media and advertising space. We are committed to supporting our team members' professional growth and development.

Free UDEMY Access

Group Medical Cover

Amazon.com Vouchers

Employee Friendly Leave Policy