VP, Revenue Operations

VP, Revenue Operations

Position Overview:

MediaRadar offers comprehensive advertising analysis for over 3.1 million brands across multiple media platforms including TV, digital, mobile, email, events, social media, and print. Our 2200+ ad tech & media company clients enjoy the unmatched quality and award-winning customer service that helps them identify sales opportunities, create bulletproof pitches, and get the most from every sale.

As a VP, Revenue Operations at MediaRadar, you will lead teams to enhance customer data quality, improve process efficiency, and drive tech enablement in support of our commercial strategy. Reporting to the Chief Commercial Officer, this role plays a pivotal part in the overall productivity and effectiveness of the commercial organization. It includes annual planning, compensation, forecasting, and ongoing reporting and analytics. The successful candidate must be detail oriented, innovative, and customer focused.

What You’ll Do:

Commercial Enablement Technology and Processes:

• Visionary and owner of the Commercial tech stack roadmap, driving efficiency and user experience.
• Prioritizes CRM enhancements and sets the long-term vision of CRM workflow improvements.

Customer Intelligence and Data Quality:

• Owner of Customer Data Governance and CRM Data Quality, including book of Business management and process controls.
• Manages data QA and clean-up projects, integrating customer masters using automation and technology where possible.

Commercial Analytics and Insight:

• Owns the creation, accuracy, and efficient distribution of sales metrics, reports, and other sales-related business intelligence.
• Drives productivity in the sales process through insight on pipeline health and conversion metrics.

Compensation Reporting and Technology:

• Ensures comp plans align with compensation philosophy and organizational goals.
• Tracks performance against KPIs and incentive metrics.
• Assists in all aspects of sales planning, including updates to quotas and comp plans, headcount, and sales plans.

What You’ve Done:

• Demonstrated success in building high-performing revenue operations teams, particularly in high-growth information services or SaaS businesses.
• A track record of leading operations teams through periods of transformation, merger integration, or significant organizational change.
• More than 10 years of diversified leadership experiences, specifically in driving and implementing revenue growth initiatives.
• Proficiency in collecting and leveraging customer, market, and competitive intelligence to inform and drive business performance.
• Exceptional verbal and written communication skills to effectively communicate the company's vision and revenue strategy across all relevant functions.
• A well-balanced strategic and operational mindset, with the ability to engage in long-term planning while also managing near-term pipeline tools and reporting.
• A proven ability to make challenging decisions and set priorities based on imperfect information.
• Strong technical expertise with Salesforce (SFDC) and other commercial tools, with a deep understanding of how to use these systems effectively to support revenue operations.

While we have outlined certain minimum requirements for this role, please don’t let that deter you if you feel you can excel in this position. We understand that diverse experiences and backgrounds can bring fresh perspectives to our team, and we welcome applications from individuals who may not check off all the boxes.

At MediaRadar, we are committed to creating a diverse, inclusive, and welcoming environment for all employees, living our core values every day. We are Good People, valuing the unique perspectives and experiences that each team member brings to our organization. We love Data and believe that diverse experiences and talents contribute to a richer, data-driven decision-making process.

Our inclusive culture promotes respect, equality, and opportunity at every level, reflecting our value of being Teammates and working together harmoniously. We Listen to the diverse voices within our team, fostering curiosity and an environment where everyone's opinions matter. We are Transparent in our commitment to equality and inclusion.

In addition to career progression, training and development, and an excellent work/life balance, future Radarians can expect a great benefits package that includes:

• Medical, Dental & Vision Insurance
• 401k with Company Match
• Paid Vacation, Sick Time, and Holidays
• Transit Discounts
• Summer Fridays
• Base compensation for this role is $200k base plus annual bonus

At MediaRadar, employees are encouraged to work hard, have fun and develop strong relationships with their peers. While working remotely through the pandemic, we've grown closer and stronger by sharing our new home offices & home office coworkers (both human and animal!), as well as being open and discussing mental wellness and self-care during a challenging time. Employees love to connect with virtual happy hours, themed parties, talent shows and bingo nights. Our engaged Diversity, Equity, & Inclusion Team meets frequently to create and roll out initiatives, events, and strategies to keep MediaRadar a welcoming and inclusive place. We’ve won Stevie Awards for Client Service and have been named to Mogul’s Best Places for Millennial Women to Work for the past two years.

Check out what it's like to work with our awesome team here: http://muse.cm/1Mt0NCg