What you can expect when you partner with MediaRadar
Dedicated Account Team
If you need training, advice, or a quick question answered, your account manager is a phone call or email away.
Onboarding Guidance
Hit the ground running! We will teach you the ins and outs of MediaRadar to ensure your team’s success.
Personalized Experience
Your Account Manager will know and understand your challenges and together you will set unique goals. Working together we will achieve them.
Client Feedback Impacts Our Roadmap
Updates and feedback are vital to the success of our partnership. We use our client’s feedback to improve our products and interaction.
Strategic Trainings
MediaRadar provides numerous training resources specific to your subscription and industry. We want to make sure every user understands and uses MediaRadar to drive revenue.
Product and Industry Expertise
Your account manager is not only a MediaRadar product expert, but also has vast ad sales and industry knowledge. They become a valuable extension of your team.
Advice and Recommendations
As your partner in success, we will provide relevant best practice advice, share recent articles about the industry, and custom reporting designed to help grow your business
ROI Analysis of Our Partnership
The proof is in the numbers. We provide regular usage and progress updates to our clients, including your return on investment with MediaRadar
MediaRadar by the numbers
2019 Silver Stevie Award
Silver Honor for Customer Service Department of the Year
2018 Gold Stevie Award
Excellence in Customer Service in Technology
2018 Mogul Top 1000
Honored as a top company for millennial women to work
2017 Silver Stevie Award
Awarded for Front Line Customer Support in Technology
2017 Codie Award Finalist
Named a Finalist for Best Sales Enablement Platform
2016 Silver Stevie Award
Received for Great Front Line Customer Support in Technology
2015 Silver Stevie Award
Awarded for Front Line Customer Support in Technology
2014 Bronze Stevie Award
Honored for Excellence in Front Line Customer Support in Technology
2010 NYC Venture Fellows
Recognized as high potential entrepreneurs in NYC
What they’re saying
The digital insights that MediaRadar provides our team have been awesome. They have great customer support, and I log into the tool every day and find it a highly valuable resource.
MediaRadar is delivering on all fronts. Although I’m a new user, I’m quickly incorporating the service into my daily/weekly routine. I value both the big picture perspective as well as the more granular insights.
I’ve used many systems like yours in my 8 years of selling podcast and display advertising and yours by far has had more accurate contact info than any other I’ve used.
